Support Center Representative at Altana Federal Credit Union · Billings, MT · Joined
AU
Support Center Representative
Altana Federal Credit Union · Billings, MT · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Altana Federal Credit Union is seeking a Support Center Representative to serve as the first point of contact for members via phone and digital channels, resolving inquiries and processing transactions. This onsite, full-time role requires customer support experience in financial services and strong communication skills.
What you’ll do
Serve as first point of contact for members
Resolve member questions and requests
Process transactions
Maintain operational accuracy
Collaborate with teams to provide reliable service
What you’ll need
12+ months of customer support experience in financial services
Understanding of call center or member service operations
Strong problem-solving skills
Excellent written and verbal communication
Ability to handle sensitive information
Proficiency with standard office technology
Original job description
Altana Federal Credit Union is hiring a Support Center Representative to serve as a first point of contact for members across phone, digital, and online channels. The role resolves member questions and requests, processes transactions, maintains operational accuracy, and collaborates with teams to provide reliable service.Minimum of 12 months of…