Provide superior service to the wholesale distribution sales team for the Outdoors - Fiberon business, acting as a liaison between sales and internal departments, managing CRM data, and supporting sales reporting and planning.
What you’ll do
Provide timely support to sales team and customers on orders, product info, claims, pricing
Resolve customer issues with cross-functional teams
Serve as product and technical knowledge resource
Coordinate with departments like Category Management, Distribution, Pricing, and Sales Administration
Maintain CRM data and create sales reports
Support annual district sales planning
What you’ll need
3-5 years in sales support, sales ops, or customer service in B2B or wholesale
Experience with CRM platforms like HubSpot or Salesforce
Proficiency with Microsoft Office Suite
Strong communication and organizational skills
Ability to interpret technical specifications and engineering drawings
Analytical skills and attention to detail in a fast-paced environment
Benefits
Robust health plansMarket-leading 401(k) program with company contributionProduct discountsFlexible time off benefitsAdoption benefitsEmployee Resource Groups (ERGs)
Original job description
Company DescriptionFortune Brands Innovations (NYSE: FBIN) is an industry-leading home, security and digital products company with a portfolio of trusted brands, including Moen, House of Rohl, Therma-Tru, Larson, Master Lock, Yale residential, and Sentry Safe.We are building a company that is determined to win, and we are clear about how: strong brands,…