Customer Success Manager at ChurnZero · United States · Joined
C
Customer Success Manager
ChurnZero · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$87k–$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
ChurnZero is hiring a Customer Success Manager to help customers get maximum value from its customer growth platform, driving adoption, renewals, and expansion while reducing churn. The role manages a portfolio of large accounts and focuses on identifying growth opportunities.
What you’ll do
Manage customer relationships
Drive adoption and expansion
Develop renewal strategies
Proactively address churn risks
Identify revenue growth opportunities
Manage a large portfolio of large accounts
What you’ll need
2-3+ years in customer success or account management
Experience with CSPs and CRMs (Salesforce, HubSpot, etc.)
Strong communication and negotiation skills
Ability to think strategically and identify revenue growth
Energetic, self-motivated team player and creative problem solver
Bachelor's degree or equivalent experience
Original job description
ChurnZero is hiring a Customer Success Manager to help customers use its customer growth platform to increase revenue and retention. The role manages customer relationships, drives adoption and expansion, develops renewal strategies, and proactively addresses churn risks.Minimum of 2-3 years proven experience in customer success or account management…