Business Analyst, Digital at Intellistack · United States · Joined
I
Business Analyst, Digital
Intellistack · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$90k–$100kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Digital · Source: jobright · Posted by joined-scrapper
About the role
Intellistack is hiring a Senior Business Analyst to drive analytics for Formstack's digital self-serve SaaS business, focusing on SMB customers. The role combines marketing, website, product, billing, and customer data to guide decisions that improve customer outcomes and ARR.
What you’ll do
Lead analytics for the digital self-serve SaaS business focused on SMB customers
Connect marketing, website, product, billing, and customer data
Inform decisions that improve customer outcomes and ARR
What you’ll need
4+ years in business intelligence, growth analytics, product analytics, or a related analytical role
Strong SQL skills and experience analyzing customer-level data in a cloud data platform such as Databricks
Experience with digital funnels, product event data, cohorts, dashboards, and experiment measurement
Working knowledge of SaaS measures including ARR, GRR, NRR, churn, expansion, customer acquisition cost, and lifetime value
Proficiency with Pendo or a similar product analytics platform, Zuora, Salesforce, web analytics, and a BI tool
Experience in digital self-serve or SMB SaaS, with churn or expansion propensity analysis, pricing measurement, or automated customer journeys
Original job description
Intellistack is seeking a Senior Business Analyst to lead analytics for Formstack’s digital self-serve SaaS business, focused on SMB customers. The role connects marketing, website, product, billing, and customer data to inform decisions that improve customer outcomes and ARR.4+ years of experience in business intelligence, growth analytics, product…