Salesforce Tech Lead at ICONMA · United States · Joined
I
Salesforce Tech Lead
ICONMA · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$16–$57/hrListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
ICONMA is seeking a Salesforce Tech Lead to support a client's Salesforce Service Cloud production environment, focusing on incident resolution, configuration, release processes, and platform reliability.
What you’ll do
Support and optimize Salesforce Service Cloud production environment
Resolve L2/L3 production incidents within defined SLAs
Monitor production environments and analyze debug logs
Investigate governor limit issues and resolve batch job failures
Support configuration, release management, and change processes
Improve platform reliability through root cause analysis
What you’ll need
5+ years hands-on Salesforce experience with Service Cloud production support
Salesforce Administrator and Platform Developer I (PD1) certifications
Hands-on experience with Apex, LWC, Flows, and Aura components
Experience supporting REST/SOAP integrations, middleware, and external callouts
Experience with Service Cloud case management, assignment rules, queues, permission sets, and user administration
Strong communication, collaboration, and root cause analysis skills
Original job description
ICONMA is recruiting for a confidential IT services and consulting client. The Salesforce Tech Lead will support and optimize the client's Salesforce Service Cloud production environment, resolving incidents, improving reliability, and supporting configuration and release processes.5+ years of hands-on Salesforce experience with strong production support…