Product Management Director - Salesforce Success Plans at Salesforce · New York, NY · Joined
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Product Management Director - Salesforce Success Plans
Salesforce · New York, NY · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$197k–$314kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Salesforce seeks a Product Management Director to lead the strategy and evolution of its Customer Success Success Plans, focusing on evidence-based offer development, leadership alignment, and driving growth and adoption. The role requires deep Salesforce knowledge, strong strategic thinking, and the ability to influence senior stakeholders.
What you’ll do
Develop evidence-based offer changes and business cases
Secure leadership alignment
Oversee offer performance, feedback loops, and growth and adoption
Own product line end-to-end including strategy, roadmap, GTM enablement, and post-launch iteration
What you’ll need
Bachelor's degree in Business Administration, Management or Strategy, or equivalent
10+ years of product management experience including packaging/pricing of B2B SaaS support, success, or services offerings
Track record owning a product line end-to-end
Strong cross-functional influence skills
Experience with subscription/tiered pricing models
Familiarity with AI and agentic technologies (e.g., Agentforce)
Original job description
Salesforce is hiring a Product Management Director to manage and evolve its Customer Success Success Plan offers. The role develops evidence-based offer changes and business cases, secures leadership alignment, and oversees offer performance, feedback loops, and growth and adoption.Ideal candidates have deep Salesforce platform knowledge, proven Product…