Customer Success Manager at Conga · United States · Joined
C
Customer Success Manager
Conga · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$100k–$125kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Conga is seeking an experienced Customer Success Manager to manage large enterprise accounts, driving product adoption and business outcomes. The role requires 3-5 years of B2B SaaS experience, strong data analysis skills, and proficiency with tools like Gainsight, Salesforce, and PowerBI.
What you’ll do
Manage large, complex national and global customer accounts
Drive product adoption and measurable business outcomes
Serve as strategic advisor and cross-functional liaison
Lead cross-functional customer initiatives from planning through execution
Align product functionality and adoption to broader business goals
Advocate for customers and influence internal stakeholders
What you’ll need
3-5 years of B2B SaaS experience with national or global accounts
3+ years of B2B SaaS Customer Success experience
Proficiency with PowerBI, Gainsight, Salesforce, and Clari
Strong communication and relationship-building skills
Ability to interpret complex data and drive strategies
Experience with Revenue Lifecycle Management, CPQ, or contract management
Original job description
Conga provides commercial operations software for businesses. The Customer Success Manager manages large, complex national and global customer accounts, driving product adoption and measurable business outcomes while serving as a strategic advisor and cross-functional liaison.3 to 5 years of B2B SaaS experience owning accountability for strategic and…