Customer eXpansion Manager at NetFabric IT Solutions · United States · Joined
NS
Customer eXpansion Manager
NetFabric IT Solutions · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
NetFabric IT Solutions is hiring a Customer eXpansion Manager to drive revenue growth and retention across a portfolio of recurring and transactional customers. This remote role focuses on strengthening customer relationships and aligning managed services with measurable business outcomes.
What you’ll do
Manage a portfolio of recurring-revenue and transactional customers
Protect and grow revenue within assigned accounts
Develop customer relationships and identify expansion opportunities
Align managed services with measurable customer outcomes
Conduct strategic business reviews and renewal conversations
Engage with executive stakeholders for expansion planning
What you’ll need
5+ years in customer success, account management, sales, managed services, or IT services
Ability to protect recurring revenue and identify expansion opportunities
Strong CRM discipline, pipeline management, and forecasting skills
Outstanding organizational, communication, and relationship-building skills
Knowledge of IT managed services, recurring revenue models, and customer lifecycle management
Familiarity with technology vendors and solutions such as Cisco, HPE, Juniper, security, cloud, infrastructure, and network modernization
Original job description
NetFabric IT Solutions is seeking a Customer eXpansion Manager to manage a portfolio of recurring-revenue and transactional customers. The role focuses on protecting and growing revenue, developing customer relationships and new business opportunities, and aligning managed services with measurable customer outcomes.Minimum 5+ years of experience in…