Customer Advocate at Disabled Veteran Solutions · United States · Joined
DS
Customer Advocate
Disabled Veteran Solutions · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Customer Service Division · Source: jobright · Posted by joined-scrapper
About the role
Provides remote customer support for a customer service division, handling calls and computer systems with empathy and technical proficiency. Requires strong problem-solving skills and familiarity with healthcare and insurance domains.
What you’ll do
Provide remote customer support
Manage multiple computer and online phone systems
Maintain a professional and empathetic tone
Use various web-based platforms and tools
Assist with healthcare and insurance related inquiries
What you’ll need
High school diploma or equivalent
Minimum of 1 year remote working experience in insurance, medical, or technical related role
Advanced proficiency with web-based platforms and tools
Highly proficient in Microsoft Applications (Outlook, Teams, Word, Excel, OneNote)
Experience in healthcare, insurance, social work, or mental health
Familiarity with medical terminology and health benefit plans
Original job description
Disabled Veteran Solutions is hiring a Customer Care Advocate for its Customer Service Division. The role provides customer support remotely, with training and ongoing support.Excellent active listening and problem-solving skillsAbility to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and…