Customer Success Coordinator - Adoption at Allego · Waltham, MA · Joined
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Customer Success Coordinator - Adoption
Allego · Waltham, MA · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$57k–$73kListed
Workplace
On-site
Job type
Full-time
Level
Junior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Allego seeks a Customer Success Coordinator to support post-implementation customer success through adoption services, training, and issue resolution. This entry-level role is ideal for a detail-oriented, tech-savvy individual looking to join a growing Customer Success team.
What you’ll do
Provide customer support and platform expertise
Drive adoption services and training for customers
Resolve customer issues with high urgency and ownership
Track customer interactions
Manage long-term projects and short-term tasks
Contribute independently and in a team environment
What you’ll need
1-2 years customer service, client relations, or account management experience
Ability to work independently and collaboratively
Strong project and task management skills
Highly responsive, detail-oriented, and quality-driven
Proficient in Google Workspace; Camtasia, QuickTime, Salesforce, and ChurnZero a plus
Friendly, tech-savvy, and organized
Original job description
Allego is a SaaS technology company that provides a Revenue Enablement Platform for go-to-market teams. The Customer Success Coordinator - Adoption supports post-implementation customer success through customer support, platform expertise, adoption services, training, issue resolution, and customer interaction tracking.This is a great entry point to…