Team: Proton Dealership IT · Source: jobright · Posted by joined-scrapper About the role
This remote helpdesk role supports customers as the first point of contact, resolving issues and strengthening client relationships through phone-based troubleshooting.What you’ll do
- Serve as the first point of contact for customers
- Resolve client issues
- Provide phone-based troubleshooting
- Strengthen client relationships
Original job description
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is hiring an IT Helpdesk Support Technician to serve as the first point of contact for customers and resolve client issues. The role focuses on customer support, phone-based troubleshooting, and strengthening client relationships.