Account Manager (Mid-Market) at Vendelux · New York, NY · Joined
V
Account Manager (Mid-Market)
Vendelux · New York, NY · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$120k–$150kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Vendelux is hiring an Account Manager to own the full customer lifecycle for B2B SaaS accounts, focusing on onboarding, adoption, retention, renewals, and growth while helping build the Customer Success function.
What you’ll do
Manage customer relationships across the full lifecycle
Own onboarding and adoption
Drive retention and renewals
Grow accounts through upsells and expansions
Help shape the Customer Success function
What you’ll need
4+ years in Customer Success, Account Management, or hybrid
Proven track record owning the full client lifecycle
Ability to manage multiple high-priority accounts in a fast-paced environment
Relentless focus on retention
Highly accountable self-starter
Strong communication skills for difficult conversations
Original job description
Vendelux is hiring an Account Manager to manage customer relationships across the full lifecycle and help shape its Customer Success function. The role focuses on onboarding, adoption, retention, renewals, and account growth for a portfolio of B2B SaaS customers.4+ years of experience in Customer Success, Account Management, or a hybrid of bothProven…