Customer Service Representative I at Western Growers · United States · Joined
WG
Customer Service Representative I
Western Growers · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$35k–$46kListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Western Growers seeks an entry-level Customer Service Representative to support members, providers, and employers with insurance benefits, claims, and eligibility inquiries in a remote call center environment. The role involves resolving customer issues, maintaining records, and meeting service performance standards.
What you’ll do
Respond to customer inquiries about insurance benefits, contracts, and claims
Research and resolve service issues
Analyze operational data
Maintain accurate records
Meet customer service performance standards
What you’ll need
Fluent in English (oral and written)
High School diploma or GED
1-3 years of customer service in a call center environment preferred
Skilled in researching and resolving technical issues
Ability to meet or exceed departmental service metrics
Reliable cable/fiber internet and dedicated home office setup
Original job description
Western Growers is seeking a Customer Service Representative I to support members, providers, and employers with questions about insurance benefits, provider contracts, reimbursement programs, eligibility, and claims. The role responds to customer inquiries, researches and resolves service issues, analyzes operational data, maintains accurate records, and…