Crusoe · San Francisco, CA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Crusoe is seeking a Customer Success Manager to support customers running AI inference workloads on its cloud platform, providing technical guidance and managing relationships. The role requires a mix of technical expertise in AI/ML infrastructure and strong customer management skills.
What you’ll do
Support customers running AI inference workloads on Crusoe's cloud platform
Provide technical guidance and resolve customer concerns
Manage customer relationships and monitor adoption and performance
Coordinate with internal teams to ensure customer success
What you’ll need
Bachelor's degree in Business, Engineering, or a related field
2+ years of experience supporting enterprise cloud, AI, ML, developer platform, or infrastructure customers
Solid technical foundation in cloud computing, AI, and ML technologies
Working understanding of inference workloads, model serving architectures, Kubernetes, containers, APIs, and GPU infrastructure
Excellent interpersonal, communication, and presentation skills
Familiarity with LLMs, RAG architectures, agentic applications, and inference optimization concepts
Original job description
Crusoe is a vertically integrated AI infrastructure company building and operating technology across energy, data centers, and cloud services to support advanced AI workloads. The Customer Success Manager will support customers running AI inference workloads on Crusoe's cloud platform, providing technical guidance, managing relationships, monitoring…