Con-Tech Con-Platforms-ServiceNow - IT Service Mgmt at EY · Philadelphia, PA · Joined
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Con-Tech Con-Platforms-ServiceNow - IT Service Mgmt
EY · Philadelphia, PA · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$223kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Technology Consulting · Source: jobright · Posted by joined-scrapper
About the role
EY is hiring a ServiceNow ITSM Manager to lead client projects, advise on process implementation, and manage consulting teams.
What you’ll do
Lead client ServiceNow project and solution delivery
Advise on ITSM process implementation and digital transformation
Manage and mentor consulting teams
What you’ll need
Bachelor's degree in related field plus 5 years of experience, or Master's plus 4 years
4 years of ServiceNow implementation experience with ITSM
4 years of ServiceNow consulting to external clients
4 years leading client design sessions and requirements workshops
4 years designing and implementing reporting and integration components
2 years leading and coaching ServiceNow consulting teams
Original job description
Ernst & Young U.S. LLP is hiring a ServiceNow IT Service Management (ITSM) Manager in its Technology Consulting practice. The role leads client ServiceNow project and solution delivery, advises on ITSM process implementation and digital transformation, and manages and mentors consulting teams.Must have a Bachelor's degree in Management Information Systems…