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Process Manager, O&T Governance at The Clearing House · Charlotte, NC · Joined
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Process Manager, O&T Governance

The Clearing House · Charlotte, NC · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Team: O&T Governance · Source: jobright · Posted by joined-scrapper

About the role

The Clearing House is seeking a Process Manager to support governance, portfolio, and process management across its Operations & Technology organization, focusing on tool adoption, reporting, training, and SharePoint governance. The role requires extensive experience with Jira, Confluence, Clarity, and Agile methodologies, along with strong process improvement and stakeholder management skills.

What you’ll do

  • Support governance, portfolio, and process management across O&T
  • Promote adoption of enterprise tools and drive organizational change
  • Develop reporting and training materials for end users
  • Oversee SharePoint Online document governance
  • Evaluate governance processes to identify bottlenecks and inefficiencies
  • Implement process changes with minimal business disruption

What you’ll need

  • 5+ years with Jira and Confluence
  • 5+ years managing technology projects in financial services
  • 5+ years with Clarity or comparable PPM tool
  • 3+ years with SharePoint Online
  • Advanced proficiency with Power BI and Power Automate
  • Certified Scrum Master (CSM)

Original job description

The Clearing House Payments Company L.L.C. is hiring a Process Manager to support governance, portfolio and process management across its Operations & Technology organization. The role promotes adoption of enterprise tools, develops reporting and training, and oversees SharePoint Online document governance.5+ years of experience with Jira and Confluence…

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