Helpdesk Specialist at Northwood · Torrance, CA · Joined
N
Helpdesk Specialist
Northwood · Torrance, CA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$38–$42/hrListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Northwood seeks an IT Support Specialist to serve as the primary internal technology contact, handling troubleshooting, asset management, employee onboarding/offboarding, and supporting security standards. The role requires 3+ years of IT support experience with cross-platform environments and MDM tools.
What you’ll do
Serve as primary contact for internal technology needs
Troubleshoot devices and systems
Manage IT assets
Handle employee onboarding and offboarding
Support security standards
What you’ll need
3+ years of professional experience in an IT support or help desk environment
Proficiency in managing and troubleshooting Windows 11, macOS, Android, and iOS
Hands-on experience with Mobile Device Management (MDM) tools like JAMF, Intune, or FleetDM
Experience managing users and security groups within Okta (or similar identity providers)
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, and Wi-Fi)
Must be a U.S. citizen, lawful permanent resident, or eligible to obtain required ITAR authorizations
Original job description
Northwood is a modern space infrastructure company developing advanced communications technology and ground-station systems for satellite missions. The IT Support Specialist will serve as the primary contact for internal technology needs, troubleshooting devices and systems, managing IT assets and employee onboarding/offboarding, and supporting security…