L3 Production Support Engineer at GAC Solutions · Seattle, WA · Joined
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L3 Production Support Engineer
GAC Solutions · Seattle, WA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Seeking an L3 Production Support Engineer to provide Tier 3 support for POS applications and enterprise systems, focusing on resolving production issues, improving reliability, and driving incident management and continuous service improvement.
What you’ll do
Provide Tier 3 support for POS applications and integrated enterprise systems
Resolve production issues
Improve platform reliability
Support releases
Drive incident management
Drive continuous service improvement
What you’ll need
Experience with microservices architecture and distributed systems
Proficiency in Docker, Kubernetes, and container orchestration
Knowledge of CI/CD tools (GitHub Actions)
Monitoring and observability with Datadog
Scripting in Python, PowerShell, or automation
Understanding of ITIL incident, problem, change, and release management
Original job description
GAC Solutions is hiring an L3 Production Support Engineer to provide Tier 3 support for POS applications, platforms, and integrated enterprise systems. The role focuses on resolving production issues, improving platform reliability, supporting releases, and driving incident management and continuous service improvement.Microservices architecture and…