Nelnet · Maryland, DC, Delaware, Virginia · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$75kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Nelnet Business Services · Source: builtin · Posted by joined-scrapper
About the role
The Account Executive will manage a portfolio of FACTS customers in the Maryland/DC/Delaware/Virginia region, building strong relationships to drive retention and full product usage. This remote role involves travel to schools and collaboration with internal teams to generate additional revenue opportunities.
What you’ll do
Build and maintain positive client relationships
Own customer satisfaction and proactively anticipate needs
Meet with clients face-to-face at least twice per year
Collaborate with internal teams to resolve issues and develop success plans
Expand FACTS solutions usage and generate revenue opportunities
Attend trade shows and gather competitive information
What you’ll need
Bachelor's degree in business or technology (or equivalent)
3-5 years of sales and customer success management experience
Strong knowledge of FACTS products and services
Located in MD, DC, Delaware, or Virginia
Excellent communication and relationship management skills
Ability to travel and work remotely from a home office
Benefits
Medical, dental, and vision insurance401K and student loan repaymentLife insurance and AD&D insuranceEmployee stock purchase programPerformance-based incentive payTuition reimbursement
Original job description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our…