Customer Experience Process Specialist at Infosys · United States · Joined
I
Customer Experience Process Specialist
Infosys · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Experience team · Source: jobright · Posted by joined-scrapper
About the role
Infosys BPM is hiring a Customer Experience Process Specialist to handle transactions, manage backlogs, and ensure timely order actions while serving as a subject matter expert for the CX team. The role requires a high school diploma, two years of experience, and proficiency in Microsoft applications.
What you’ll do
Execute transactions
Manage customer and production-order backlogs
Support timely order actions and shipments
Serve as subject matter expert for CX team
What you’ll need
High School Diploma or GED Equivalent
2 years of relevant work experience
Work authorization without employer sponsorship
Knowledge to navigate client systems and tools
Independent mindset and critical thinking skills
Proficient in Microsoft Outlook, Excel, and Teams
Original job description
Infosys BPM is hiring a Process Specialist to support customer experience operations. The role executes transactions, manages customer and production-order backlogs, supports timely order actions and shipments, and serves as a subject matter expert for the CX team.High School Diploma or GED Equivalent2 years of relevant work experienceNote: Applicants…