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Customer Success Associate at Robert Half · Tarrytown, NY · Joined
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Customer Success Associate

Robert Half · Tarrytown, NY · Just now · 0 applicants
NewOn-siteContractJunior
Pay
Pay not listed
Workplace
On-site
Job type
Contract
Level
Junior
Source: jobright · Posted by joined-scrapper

About the role

Contract-to-hire Customer Success Associate role focused on supporting customer onboarding, engagement, issue resolution, and long-term satisfaction. Requires call center or customer-facing experience, strong communication skills, and the ability to troubleshoot technical or connectivity issues.

What you’ll do

  • Support customer onboarding
  • Maintain ongoing customer engagement
  • Resolve customer issues
  • Ensure long-term customer satisfaction
  • Assist customers over the phone and by email
  • Manage multiple inquiries and follow-ups

What you’ll need

  • Prior call center or customer-facing service experience
  • Strong written communication skills for customer email correspondence
  • Ability to troubleshoot connectivity or technical support issues
  • Excellent verbal communication and active listening skills
  • Strong organizational skills with the ability to manage several inquiries at once
  • Comfortable working independently and collaboratively in a fast-paced service setting

Original job description

Robert Half is recruiting for a contract-to-hire Customer Success Associate role; the hiring client is not identified. The role supports customer onboarding, ongoing engagement, issue resolution, and long-term satisfaction.Prior experience in a call center or customer-facing service environmentStrong written communication skills with the ability to…

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