Customer Success Manager, North America at PERSUIT® · United States · Joined
P
Customer Success Manager, North America
PERSUIT® · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
PERSUIT seeks a Customer Success Manager to support in-house legal teams in managing outside counsel and legal spend, owning enterprise client relationships and driving adoption, renewal, and expansion.
What you’ll do
Own enterprise client relationships across the customer lifecycle
Advise clients on best practices
Drive measurable value, adoption, renewal, and expansion
What you’ll need
2-4+ years of experience in SaaS Customer Success, Account Management, consulting, or legal operations
Track record of managing client relationships or portfolios
Ability to engage confidently with senior stakeholders
Data-literate storyteller who can translate complex information into actionable insights
Proactive, organized, and technically curious with interest in AI
Current, valid authorization to work in the U.S.
Original job description
PERSUIT is hiring a Customer Success Manager to support in-house legal teams in managing outside counsel and legal spend. The role owns enterprise client relationships across the customer lifecycle, advises clients on best practices, and drives measurable value, adoption, renewal, and expansion.Bring 2-4+ years of experience in SaaS Customer Success,…