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Senior Telecom Engineer at Maximus · United States · Joined
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Senior Telecom Engineer

Maximus · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$130k–$195kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

Maximus seeks a Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions, supporting contact center implementations and mentoring engineering teams. The role requires deep expertise in Genesys Cloud architecture and the ability to align technology strategies with business objectives.

What you’ll do

  • Lead design, implementation, and optimization of Genesys Cloud solutions
  • Lead large-scale projects
  • Provide technical guidance
  • Support contact center implementations
  • Mentor engineering teams
  • Align technology strategies with business objectives

What you’ll need

  • Bachelor's degree in relevant field and 5+ years of relevant experience
  • Extensive experience with Genesys Cloud including advanced configuration, architecture design, and systems integrations
  • Experience with Genesys Cloud APIs for automation, provisioning, reporting extraction, and workflow orchestration
  • Strong leadership skills with experience managing and mentoring senior technical teams
  • Call flow development experience in Genesys Architect tool
  • Knowledge of AWS and certifications for Genesys, Cisco, Microsoft, Cloud, and VMware

Original job description

Maximus is seeking a Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. The role leads large-scale projects, provides technical guidance, supports contact center implementations, and mentors engineering teams.The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership…

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