Technical Customer Support Specialist at HappyRobot · United States · Joined
H
Technical Customer Support Specialist
HappyRobot · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Support customers using HappyRobot's AI platform by triaging and debugging issues, designing solutions, and collaborating with engineering and product teams to fine-tune AI workers for logistics workflows.
What you’ll do
Triage and debug customer issues
Design and test solutions
Collaborate with engineering and product teams
Help customers fine-tune AI workers for logistics workflows
What you’ll need
Comfortable with full-stack tech: Python, React, TypeScript, Node.js
Experience managing APIs and integrations with third-party systems
Exposure to infrastructure and cloud deployments
Familiarity with LLM prompting and tuning of voices/transcribers
Strong debugging and problem-solving skills
Excellent written and verbal communication in English
Original job description
HappyRobot is hiring a Technical Customer Support Specialist to support customers using its AI platform. The role involves triaging and debugging issues, designing and testing solutions, collaborating with engineering and product teams, and helping customers fine-tune AI workers for logistics workflows.Comfortable Full-Stack: Python, React, TypeScript,…