Client Support Manager at Quantum Health · United States · Joined
QH
Client Support Manager
Quantum Health · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Quantum Health seeks a Client Support Manager to drive revenue retention and client satisfaction for an assigned book of business in a remote setting. The role focuses on account planning, reporting, cross-functional coordination, and operational issue resolution in partnership with Client Success Executives.
What you’ll do
Manage day-to-day client needs for assigned book of business
Develop and maintain account plans, health score updates, and account status
Provide reporting and analytics to support client engagement
Coordinate cross-functional teams and resolve operational issues
Partner with Client Success Executives on strategic engagement
Support revenue retention and client satisfaction
What you’ll need
Bachelor's degree in business or equivalent experience
5+ years in client success, consulting, strategic account management, or related area
Strong critical thinking, written and verbal communication, and presentation skills
Proficient with MS Office Suite and CRM software
Ability to translate data into compelling stories and actionable insights
Legal authorization to work in the US without sponsorship
Original job description
Quantum Health is hiring a Client Support Manager to support revenue retention, client satisfaction, and strategic engagement across an assigned book of business. The role manages day-to-day client needs, reporting and analytics, account plans, cross-functional coordination, and operational issue resolution in partnership with Client Success Executives.…