Customer Service Agent at Delta Dental of Minnesota · United States · Joined
DM
Customer Service Agent
Delta Dental of Minnesota · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$20/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provide telephone support and handle high volume inbound calls, resolving customer inquiries and complaints while documenting interactions and providing accurate information.
What you’ll do
Provide telephone support
Manage high volume of inbound calls
Handle customer inquiries and complaints
Provide accurate information to customers
Document calls and interactions
Work to resolve customer issues
What you’ll need
High School Diploma or GED
Experience interacting with customers
Exceptional verbal and written communication skills
Ability to multitask and prioritize
Proficiency with Microsoft Office suite
Call center experience
Original job description
Stratacor, an affiliate of Delta Dental of Minnesota, is hiring a Customer Service Agent to provide telephone support and manage a high volume of inbound calls. The role handles customer inquiries and complaints, provides accurate information, documents calls, and works to resolve customer issues.High level of dedication, enthusiasm and motivation…