Delivery Station Customer Service Associate, DSL at Amazon · Blue Springs, MO · Joined
A
Delivery Station Customer Service Associate, DSL
Amazon · Blue Springs, MO · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$18–$25/hrListed
Workplace
On-site
Job type
Full-time
Level
Junior
Team: Delivery Station Logistics · Source: jobright · Posted by joined-scrapper
About the role
Amazon is hiring a Delivery Station Customer Service Associate to provide in-station, real-time customer support, resolve delivery issues quickly, and coordinate with warehouse associates and delivery partners to ensure a positive customer experience.
What you’ll do
Provide in-station, real-time customer support
Resolve customer issues quickly and accurately
Communicate directly with customers
Coordinate with warehouse associates and delivery partners
Help ensure packages are delivered on time
Improve the customer experience
What you’ll need
High school diploma or equivalent (Bachelor's degree or equivalent)
Customer service experience
Computer proficiency with Microsoft Office (Outlook, Word, Excel)
Time management and prioritization in dynamic environments
Familiarity with web browsers, database searching, and instant messenger tools
Experience with performance metrics, communication, and presentation
Original job description
Amazon.com Services LLC is focused on being Earth’s most customer-centric company and expanding its logistics products and services. The Delivery Station Customer Service Associate provides in-station, real-time customer support to help ensure packages are delivered on time and customer issues are resolved quickly and accurately. The role involves direct…