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Technical Account Manager at OroCommerce · United States · Joined
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Technical Account Manager

OroCommerce · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

OroCommerce is seeking a remote Technical Account Manager to act as the primary technical authority and trusted advisor for customers and partners, owning system design and platform health while resolving integration challenges and driving platform growth. The role collaborates with Product and Engineering to support optimization, feature adoption, and successful implementation outcomes.

What you’ll do

  • Serve as primary technical authority and trusted advisor for customers and implementation partners
  • Own system design and platform health
  • Resolve implementation and integration challenges
  • Support platform growth through optimization and feature adoption
  • Collaborate with Product and Engineering

What you’ll need

  • 5+ years in technical account management, solutions engineering, or similar client-facing roles
  • Deep technical and architectural depth with system design, web APIs (REST, GraphQL), data integration, and cloud platforms
  • Strong understanding of web and e-commerce platform implementations and ecosystems (PIM, ERP, CMS, OMS)
  • Strong knowledge of web technologies (HTML, CSS, JavaScript, APIs, server-side architecture)
  • Experience managing multiple clients or projects simultaneously with excellent communication and presentation skills
  • Familiarity with analytics tools, SEO, CRO, digital marketing concepts, and Atlassian tools (JIRA, Confluence)

Original job description

OroCommerce is hiring a Technical Account Manager to serve as the primary technical authority and trusted advisor for customers and implementation partners. The role owns system design and platform health, resolves implementation and integration challenges, and supports platform growth through optimization, feature adoption, and collaboration with Product…

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