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Customer Success and Applications Manager at Evosep Biosystems · United States · Joined
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Customer Success and Applications Manager

Evosep Biosystems · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Applications and Customer Success · Source: jobright · Posted by joined-scrapper

About the role

Evosep Biosystems seeks a Customer Success and Applications Manager to lead the regional team supporting North American customers with proteomics technology. The role blends hands-on scientific support, including training, troubleshooting, and workflow optimization, with team leadership and customer success.

What you’ll do

  • Lead the regional Applications and Customer Success team
  • Provide scientific customer support and training
  • Deliver product demonstrations and scientific presentations
  • Perform troubleshooting and workflow optimization
  • Balance hands-on customer work with team leadership and accountability
  • Collaborate with Sales, Service, and scientific teams

What you’ll need

  • Master's or PhD in proteomics, analytical chemistry, biochemistry, or related field
  • Strong hands-on experience with LC-MS and proteomics workflows
  • Experience in applications, technical support, or field applications role
  • Experience leading, mentoring, or coaching technical scientists
  • Excellent communication, presentation, and problem-solving skills
  • Valid driver's license and fluency in English

Original job description

Evosep Biosystems is seeking a Customer Success and Applications Manager to help North American customers succeed with its proteomics technology. The role leads the regional Applications and Customer Success team while providing scientific customer support, training, demonstrations, troubleshooting, and workflow optimization.A Master's degree or PhD in…

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