Chase is hiring a Product Director to define and deliver the end-to-end Commerce client experience for merchants, leading product strategy and lifecycle execution. The role focuses on improving self-service digital experiences and driving client satisfaction through cross-functional collaboration and data-informed iteration.
What you’ll do
Define and deliver end-to-end Commerce client experience
Lead product strategy and lifecycle execution
Improve self-service digital experiences
Drive client satisfaction and business performance
Influence adoption of product lifecycle activities including discovery, ideation, and requirements definition
Foster cross-functional collaboration and data-informed iteration
What you’ll need
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of product development life cycle, technical design, and data analytics
Proven ability to influence adoption of key product lifecycle activities
Experience driving organizational change and managing stakeholders across multiple functions
Recognized thought leader in a related field
Original job description
Chase is hiring a Product Director to define and deliver the end-to-end Commerce client experience for merchants in Merchant Services. The role leads product strategy and lifecycle execution, improves self-service digital experiences, and drives client satisfaction and business performance through cross-functional collaboration and data-informed iteration.…