Customer Service Associate at Farmers Insurance · United States · Joined
FI
Customer Service Associate
Farmers Insurance · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$18–$20/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Claims Contact Center · Source: jobright · Posted by joined-scrapper
About the role
Farmers Insurance seeks an entry-level Customer Service Associate to support its remote Claims Contact Center by handling inbound calls, initiating auto and homeowner claims, and accurately documenting customer interactions.
What you’ll do
Handle inbound customer inquiries
Initiate auto and homeowner claims
Explain claims processes to customers
Document customer interactions accurately
What you’ll need
High School Diploma or equivalent
Customer service experience
Remote contact center experience
Typing speed of at least 30 WPM with 90% accuracy
Strong verbal communication and active listening skills
Ability to work in a fast-paced, dynamic environment
Original job description
Farmers Insurance is hiring a Customer Service Associate for its Claims Contact Center. The role handles inbound customer inquiries, initiates auto and homeowner claims, explains claims processes, and documents customer interactions accurately.Strong verbal communication and active listening skillsProficient in both written and spoken EnglishAssumes…