Customer Success Manager at StudentBridge · United States · Joined
S
Customer Success Manager
StudentBridge · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Owns a portfolio of colleges and universities at StudentBridge, building customer relationships, improving adoption and outcomes, and closing renewals and expansions.
What you’ll do
Manage a portfolio of colleges and universities
Build and maintain customer relationships
Improve product adoption and customer outcomes
Lead renewals and expansion opportunities
Maintain accurate CRM records and forecasts
Turn engagement data into practical recommendations
What you’ll need
4+ years of relevant experience
Demonstrated success owning a customer portfolio and closing renewals/expansions
Warm, enthusiastic, and proactive approach to customer relationships
Commercial judgment with credible revenue retention examples
Resourcefulness and organization with limited supervision
Disciplined CRM habits and comfort with engagement data
Original job description
StudentBridge helps colleges and universities bring their stories and communities to life through digital experiences. The Customer Success Manager owns a portfolio of colleges and universities, building customer relationships, improving adoption and outcomes, and managing renewals and expansions.4+ years of experienceDemonstrated success owning a…