Customer Success Analyst at Heartflow · Rohnert Park, CA · Joined
H
Customer Success Analyst
Heartflow · Rohnert Park, CA · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$135k–$170kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Heartflow seeks a Customer Success Analyst to build models, analyze support and customer data, and deliver dashboards and recommendations that help Customer Success and Support leaders plan staffing, improve operations, and strengthen customer adoption and retention.
What you’ll do
Build models to analyze support and customer data
Deliver dashboards and recommendations
Support staffing and capacity planning
Improve customer adoption and retention
What you’ll need
Advanced SQL and cloud data warehouse experience
Strong Tableau dashboard development
Deep Salesforce knowledge (Service Cloud and Sales Cloud)
Proficiency in Python for data analysis
3-5+ years of analytics experience with Customer Success focus
Bachelor's degree in quantitative field
Original job description
Heartflow is a medical technology company that develops tools for diagnosing and managing coronary artery disease. The Customer Success Analyst builds models, analyzes support and customer data, and delivers dashboards and recommendations to help Customer Success and Support leaders plan staffing, improve operations, and strengthen customer adoption and…