Help Desk Technician at Forte Technologies · United States · Joined
FT
Help Desk Technician
Forte Technologies · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$25/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Forte Technologies is hiring a Help Desk Technician to deliver first-line user support for a healthcare client during weekday afternoon operations. The remote, entry-level role focuses on resolving technical issues, documenting tickets, and coordinating escalations with application and engineering teams.
What you’ll do
Provide first-line user support to a healthcare client
Resolve technical issues reported by users
Document and track support tickets
Coordinate escalations with application and engineering teams
Assist users calmly and effectively
Work independently with minimal supervision
What you’ll need
Previous experience as a Help Desk Technician or Support Analyst
Strong understanding of modern software, systems, and IT technologies
Active Directory experience including account management, password resets, and profiles
Excellent communication and interpersonal skills
Organized, dependable, and able to work independently
Valid driver's license, proof of insurance, and reliable transportation if on-site presence is required
Original job description
Forte Technologies is seeking a Help Desk Technician to support a healthcare client during weekday afternoon operations. The role provides first-line user support, resolves technical issues, documents tickets, and coordinates escalations with application and engineering teams.Previous experience as a Help Desk Technician or Support AnalystStrong…