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Technical Account Manager at LogicGate · Bellevue, WA · Joined
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Technical Account Manager

LogicGate · Bellevue, WA · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

LogicGate seeks a Technical Account Manager in Bellevue, WA (hybrid) to act as a post-implementation technical expert and strategic partner for enterprise customers, focusing on platform configuration, GRC program maturity, user adoption, and churn mitigation. This mid-level full-time role demands 3-5 years in B2B SaaS technical customer-facing positions or GRC advisory work.

What you’ll do

  • Support platform configuration
  • Drive GRC program maturity
  • Increase user adoption
  • Drive account growth
  • Mitigate churn risks
  • Present technical platform solutions to stakeholders

What you’ll need

  • 3-5 years in B2B SaaS technical customer-facing role or GRC advisory
  • Experience with configurable low-code/no-code software architectures
  • Expertise in solutioning complex issues using Help Centers, developer tools, and logic frameworks
  • Excellent verbal and written communication
  • Familiarity with GRC frameworks such as NIST, ISO 27001, SOC 2, GDPR
  • Experience with Salesforce, Slack, Gong, Planhat or similar tooling

Original job description

LogicGate provides an AI-powered governance, risk, and compliance platform. The Technical Account Manager serves as a post-implementation technical expert and strategic partner for enterprise customers, supporting platform configuration, GRC program maturity, user adoption, and account growth while mitigating churn risks.3–5 years of experience in either:…

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