Scaled Account Manager, Beneficial Deployments at Anthropic · San Francisco, CA · Joined
A
Scaled Account Manager, Beneficial Deployments
Anthropic · San Francisco, CA · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Beneficial Deployments · Source: jobright · Posted by joined-scrapper
About the role
Anthropic seeks a Scaled Account Manager to own retention and growth for nonprofit and education customers, helping them adopt Claude and build scalable programs. The role leverages automation to focus on strategic account expansion and requires strong stakeholder management and AI fluency.
What you’ll do
Manage relationships with nonprofit and education customers
Drive customer adoption of Claude
Own retention and account growth
Lead customer activation initiatives
Develop and run scalable programs
Use automation to shift toward strategic growth
What you’ll need
3+ years of account management or customer success with nonprofit or higher education customers
Proven track record of growing retention and driving adoption of new technology
Experience owning customer relationships and growing, retaining, or turning around accounts
Ability to use AI in daily work and demonstrate workflows that save time
Strong problem structuring and multi-step program management skills
Ability to explain AI plainly to skeptical, busy, or new audiences
Original job description
Anthropic is hiring a Scaled Account Manager in Beneficial Deployments to manage relationships with nonprofit and education customers and help them adopt Claude. The role owns retention, account growth, customer activation, and scalable programs, while using automation to shift toward strategic customer growth.3+ years of account management or customer…