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Experience Research Senior Associate at JPMorganChase · Columbus, OH · Joined
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Experience Research Senior Associate

JPMorganChase · Columbus, OH · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$95k–$130kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Consumer Bank Firmwide Core Deposit Platform · Source: jobright · Posted by joined-scrapper

About the role

JPMorganChase seeks an Experience Research Senior Associate to lead customer research for its Consumer Bank Firmwide Core Deposit Platform, translating insights into product and design recommendations. The role collaborates with cross-functional teams to shape research strategy and improve user experiences.

What you’ll do

  • Conduct and analyze customer research
  • Translate insights into product and design recommendations
  • Collaborate with cross-functional teams
  • Shape research strategy and user experiences

What you’ll need

  • 3+ years of experience in generative and evaluative user experience research
  • Proficiency in quantitative and qualitative research methods
  • Advanced knowledge of user experience design principles
  • Understanding of current research methodologies
  • Experience with AI-assisted tools such as Claude Code and GitHub Copilot
  • Familiarity with Bitbucket and the BMAD Method

Original job description

JPMorganChase is hiring an Experience Research Senior Associate for its Consumer Bank Firmwide Core Deposit Platform. The role conducts and analyzes customer research, translates insights into product and design recommendations, and collaborates with cross-functional teams to shape research strategy and user experiences.3+ years of experience or…

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