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Manager, Product Management - AI Concierge, Service Experience at athenahealth · Boston, MA · Joined
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Manager, Product Management - AI Concierge, Service Experience

athenahealth · Boston, MA · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$121k–$207kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Product Management · Source: jobright · Posted by joined-scrapper

About the role

Lead product direction for AI Concierge and agentic onboarding at athenahealth, partnering with customers, design, engineering, and architecture to define requirements, prioritize delivery, and measure outcomes.

What you’ll do

  • Define product requirements and prioritize delivery
  • Partner with customers, design, engineering, and architecture
  • Measure product outcomes
  • Own the product direction for AI Concierge and agentic onboarding experiences

What you’ll need

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or equivalent practical experience
  • 5-10 years of experience in product management, technical product management, business analysis, or software delivery in agile environments
  • Experience in healthcare or health IT required
  • Experience with AI or LLM-enabled products, conversational or agentic experiences, or customer onboarding and implementation workflows
  • Strong communication skills and analytical judgment
  • Ability to travel up to 10-15% annually

Original job description

athenahealth is a healthcare technology company focused on delivering accessible, high-quality, and sustainable healthcare through connected healthcare solutions. The Manager of Product Management will own the product direction for the AI Concierge and agentic onboarding experiences, partnering with customers, design, engineering, and architecture to define…

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