Lead Analyst - CCS Business Support at New York State Electric & Gas · Binghamton, NY · Joined
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Lead Analyst - CCS Business Support
New York State Electric & Gas · Binghamton, NY · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
$88k–$110kListed
Workplace
On-site
Job type
Full-time
Level
Lead
Team: CCS Business Support · Source: jobright · Posted by joined-scrapper
About the role
NYSEG seeks a Lead Analyst to provide enterprise-wide production support for SAP IS-U/CCS customer service systems across AVANGRID Networks. The role leads technical projects through the SDLC, works with business and IT stakeholders, and guides analysts and business teams.
What you’ll do
Provide enterprise-wide production support for SAP IS-U/CCS customer service systems
Lead technical projects through the software development life cycle
Collaborate with business and IT stakeholders
Provide technical guidance to analysts and business teams
Support customer service systems across AVANGRID Networks
What you’ll need
Associate's degree with 8-10 years relevant experience, or HS/GED with 10-15 years advanced experience
Experience with SAP IS-U/CCS utility system architecture
Knowledge of SDLC
SAP functional knowledge in Billing and Invoicing, Front Office, FICA, Retail Access, and Device Management
Technical experience with SAP BW data pulling, SQL, and Microsoft Excel
Strong communication, leadership, analytical, and planning skills
Original job description
New York State Electric & Gas (NYSEG) is hiring a Lead Analyst to provide enterprise-wide production support for SAP IS-U/CCS customer service systems across AVANGRID Networks. The role leads technical projects through the software development life cycle, collaborates with business and IT stakeholders, and provides technical guidance to analysts and…