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Specialist, Customer Success at Pearson · United States · Joined
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Specialist, Customer Success

Pearson · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$80k–$95kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

Manage midsize and large school district accounts for Pearson's Assessment for Learning Suite, leading implementation and onboarding, driving product adoption, and collaborating across teams to support retention and renewal.

What you’ll do

  • Manage midsize and large school district accounts
  • Lead implementation and onboarding
  • Drive product adoption and customer outcomes
  • Monitor account health
  • Collaborate across teams to support retention and renewal

What you’ll need

  • Demonstrated use of formative, interim, or screener/MTSS assessment data
  • Experience in EdTech, Customer Success, and/or K-12 education
  • Familiarity with Salesforce and Microsoft O365 Suite
  • Understanding of assessment measurement models
  • Strong personal organization and time management skills
  • Exceptional warmth and relationship-building skills

Original job description

Pearson is hiring a Specialist, Customer Success to manage midsize and large school district accounts using its Pearson Assessment for Learning Suite. The role leads implementation and onboarding, drives product adoption and customer outcomes, monitors account health, and collaborates across teams to support retention and renewal.Demonstrated use of…

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