Strategic Account Advisor at Integris · New York, NY · Joined
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Strategic Account Advisor
Integris · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
The Strategic Account Advisor at Integris will manage client relationships and provide strategic guidance while collaborating with technical teams to enhance IT service delivery. This role focuses on customer success, identifying growth opportunities, and maintaining a positive client experience in a fast-paced environment.
What you’ll do
Serve as primary relationship manager for clients
Provide strategic consultation to clients
Coordinate with technical teams to improve IT experience, productivity, security, and service delivery
Identify cross-sell and upsell opportunities
Promote a positive company image to clients during moments of tension
Pivot between differing tasks in a fast-paced environment
What you’ll need
3-4 years of experience in customer success or account management
Influential skills to identify cross-sell and upsell opportunities
Ability to perform in a fast-paced environment
Excellent written and verbal interpersonal communication and customer service skills
Strong collaboration skills
Understanding of computer hardware, software, and common network concepts including cloud computing
Original job description
Integris provides managed IT services and technology solutions. The Strategic Account Advisor serves as the primary relationship manager for clients, providing strategic consultation and coordinating with technical teams to improve clients’ IT experience, productivity, security, and service delivery.3-4 years of experience in customer success or account…