Senior Accountant - Indirect Tax at Cover Genius · New York, NY · Joined
CG
Senior Accountant - Indirect Tax
Cover Genius · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Provide customer support across phone, email, and chat, resolving issues and improving the customer experience while collaborating with internal teams.
What you’ll do
Assist customers with inquiries, complaints, product information, and troubleshooting
Resolve issues effectively across phone, email, and chat
Collaborate with internal teams to improve customer experience
Support improvements to the customer experience
What you’ll need
Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
Experience using customer service software or CRM systems (e.g., Zendesk, Salesforce)
Ability to handle multiple tasks simultaneously and work under pressure
Strong attention to detail and organizational skills
High school diploma or equivalent
Original job description
Cover Genius is hiring a Customer Service Representative to assist customers with inquiries, complaints, product information, and troubleshooting across phone, email, and chat. The role focuses on resolving issues, collaborating with internal teams, and supporting improvements to the customer experience.The ideal candidate will be patient,…