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Customer Success Manager at Adelaide · United States · Joined
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A

Customer Success Manager

Adelaide · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$85k–$95kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper

About the role

Adelaide seeks a remote Customer Success Manager to manage and grow agency and brand client relationships, drive adoption of its AU metric, and provide strategic guidance throughout campaigns. The role collaborates with Sales, Analytics, and Technical Account Management to deliver client results.

What you’ll do

  • Manage and grow relationships with agency and brand clients
  • Support clients throughout campaigns
  • Drive adoption of Adelaide’s AU metric
  • Provide strategic guidance and data-informed recommendations
  • Partner with Sales, Analytics, and Technical Account Management to deliver client results

What you’ll need

  • 5+ years of experience in digital media, adtech, or advertising
  • Bachelor's degree required
  • Strong written and verbal communication skills with presentation ability
  • Proficiency in Microsoft Excel and PowerPoint
  • Hands-on experience with verification and viewability partners, ad-serving platforms, and DSPs
  • Proven record managing strategic accounts and growing revenue

Original job description

Adelaide is hiring a Customer Success Manager to manage and grow relationships with agency and brand clients and support them throughout campaigns. The role drives adoption of Adelaide’s AU metric, provides strategic guidance and data-informed recommendations, and partners with Sales, Analytics, and Technical Account Management to deliver client results.…

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