Market Data Support Specialist at ICE · Jacksonville, FL · Joined
I
Market Data Support Specialist
ICE · Jacksonville, FL · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: ICE Data Services · Source: jobright · Posted by joined-scrapper
About the role
Market Data Support Specialist at ICE Data Services in Jacksonville, FL, providing front-line technical support, financial data assistance, and client service while troubleshooting issues and coordinating resolutions across internal teams.
What you’ll do
Provide front-line technical support and financial data assistance
Deliver client service and manage client issue resolution
Troubleshoot and track client issues
Coordinate resolutions with internal teams
Support data validation and quality assurance
What you’ll need
Bachelor's degree in Business, Finance, Economics, IT, or related field
Exceptional written and verbal communication skills in English
Strong organizational, time management, analytical, and problem-solving abilities; proven collaboration and adaptability in a global environment
Experience with CRM/ticketing systems such as Salesforce or ServiceNow and Microsoft Office with advanced Excel skills
Minimum 2 years of experience in client support, data operations, or financial services preferred
Strong familiarity with financial markets and data terminology, plus proficiency with AI tools and workflows
Original job description
Intercontinental Exchange Holdings, Inc. (ICE Data Services) is hiring a Market Data Support Specialist to provide front-line technical support, financial data assistance, and client service. The role troubleshoots and tracks client issues, coordinates resolutions with internal teams, and supports data validation and quality assurance.Bachelor's degree in…