Customer Service Representative - Finance at Zurich North America · United States · Joined
ZA
Customer Service Representative - Finance
Zurich North America · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$20–$23/hrListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Finance Operations - Direct Bill Team · Source: jobright · Posted by joined-scrapper
About the role
Zurich North America is hiring a remote Customer Service Representative for its Finance Operations Direct Bill Team. The role focuses on resolving billing inquiries, researching account issues, and ensuring payment, cancellation, and reinstatement processes are completed accurately and on time.
What you’ll do
Resolve customer billing inquiries
Research account issues
Process payments accurately
Process cancellations
Process reinstatements
Ensure work is completed on time
What you’ll need
High School Diploma or equivalent
3+ years of account management experience or qualifying apprentice route
Billing experience
SAP experience
Excellent verbal and written communication skills
Microsoft Office and CRM software experience
Original job description
Zurich North America is seeking a Customer Service Representative for its Finance Operations - Direct Bill Team. The role resolves customer billing inquiries, researches account issues, and ensures payments, cancellations, and reinstatements are processed accurately and on time.High School Diploma or Equivalent and 3 or more years of experience in the…