Valsoft Corporation · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
The Customer Success Representative at Asteris, a Valsoft company, is responsible for onboarding and training veterinary clients on diagnostic imaging software, managing account health, and identifying expansion opportunities. This remote role requires experience in the veterinary industry and strong client communication skills.
What you’ll do
Onboard and train clients on software
Support product use and address issues
Maintain account health and retention
Identify opportunities to expand accounts through add-on modules
Collaborate with Sales, Support, and Product teams
Keep accurate records and follow through on commitments
What you’ll need
2+ years of experience in the veterinary industry
Customer success, account management, or sales experience
Comfort training and explaining software to non-technical users
Experience with Salesforce or similar CRM
Excellent communication and relationship-building skills
Detail-oriented with strong organizational skills
Original job description
Asteris provides veterinary practices with software for managing diagnostic images. The Client Success Representative onboards and trains clients, supports product use, maintains account health and retention, and identifies opportunities to expand accounts through add-on modules.2+ years of experience in the veterinary industry (clinic, hospital, or…