Wireless Skills Analyst II at EchoStar Corporation · Englewood, CO · Joined
EC
Wireless Skills Analyst II
EchoStar Corporation · Englewood, CO · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$63k–$90kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
EchoStar Corporation is hiring a Wireless Skills Analyst II to improve customer and agent experiences by identifying operational bottlenecks, enhancing support materials, and leveraging data-driven analysis to recommend strategic improvements.
What you’ll do
Identify operational bottlenecks
Improve support and training materials
Recommend improvements through data-driven analysis
Support strategic change initiatives
Analyze customer feedback
Streamline documentation workflows
What you’ll need
Bachelor's Degree or 3+ years of equivalent experience
3+ years in customer experience, operations, or training
Strong written and verbal communication skills
Proven expertise in data interpretation and analytical decision-making
AI literacy with AI-powered productivity tools
Project management experience or certification
Original job description
EchoStar Corporation is hiring a Wireless Skills Analyst II to improve customer and agent experiences by identifying operational bottlenecks and gaps in support and training materials. The role uses product expertise, data-driven analysis, and cross-functional collaboration to recommend improvements and support strategic change initiatives.Strong skills…