Senior IT Associate at Doeren Mayhew · Birmingham, AL · Joined
DM
Senior IT Associate
Doeren Mayhew · Birmingham, AL · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Senior IT Associate role providing advanced IT support, managing escalations, and assisting with IT projects at a CPA firm.
What you’ll do
Provide advanced IT support
Manage escalations
Assist with IT projects
Coordinate with end users, infrastructure teams, and leadership
What you’ll need
High school diploma or GED
2+ years of experience in technical support or help desk role
Experience with M365 administration and Windows OS
Familiarity with ticketing systems and SLA-driven environments
Strong understanding of security best practices
Ability to work in a fast-paced environment
Original job description
Doeren Mayhew is seeking a Senior IT Associate to provide advanced IT support, manage escalations, and assist with IT projects. The role supports high-quality service delivery by coordinating with end users, infrastructure teams, and leadership.High school diploma or GED2+ years of experience in technical support or help desk roleExperience with M365…