Account Delivery Manager at AMPECO · United States · Joined
A
Account Delivery Manager
AMPECO · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
AMPECO seeks an Account Delivery Manager to own end-to-end customer relationships for its EV charging management SaaS platform, coordinating onboarding and service delivery while partnering with internal specialists to drive customer outcomes and improve the product.
What you’ll do
Own customer relationships end-to-end
Coordinate onboarding and service delivery
Resolve service requests
Work with internal specialists to support customer outcomes
Contribute to product improvement based on customer feedback
What you’ll need
3+ years in a customer-facing role at a software company
Track record of building strategic relationships with operational and technical stakeholders
Solid technical fluency in software architecture, integrations, and SaaS platforms
Strong project management and coordination skills
Comfort in orchestrating internal experts and aligning multiple parties
Growth mindset to adapt as role and product evolve
Original job description
AMPECO provides a SaaS platform for managing electric vehicle charging infrastructure. The Account Delivery Manager owns customer relationships end-to-end, coordinates onboarding and service delivery, resolves service requests, and works with internal specialists to support customer outcomes and improve the product.3+ years in a customer-facing role at a…