Support Specialist at Hallmark: Healthcare's Workforce Operating System · United States · Joined
HS
Support Specialist
Hallmark: Healthcare's Workforce Operating System · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$53k–$58kListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Hallmark Health Care Solutions seeks a Support Specialist to assist vendors and clients with its healthcare technology products by handling support inquiries, coordinating follow-ups and escalations, and supporting technology projects and product updates.
What you’ll do
Handle support inquiries from vendors and clients
Coordinate follow-ups and escalations
Assist with technology projects
Support product updates
What you’ll need
Ability to function in a fast-paced, customer service-oriented environment and use critical thinking to identify issues and recommend actions
Minimum 1-year experience with healthcare technology
Required proficiency in Microsoft Excel
Previous work from home experience
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
High school degree required
Original job description
Hallmark Health Care Solutions, Inc. is seeking a Support Specialist to support vendors and clients using its healthcare technology products. The role handles support inquiries, coordinates follow-ups and escalations, and assists with technology projects and product updates.• Ability to function in a fast-paced, customer service-oriented environment•…